Privacy Policy

This policy explains what information we collect when you visit our website or interact with Citycom Real Estate Services, and how we use it.

Who we are

Citycom Real Estate Services is a property management company serving the Inland Empire and Orange County since 1975. This privacy policy applies to our website at city-commercial.com.

Information we collect

We collect only what you voluntarily provide:

• Contact inquiries. Name, email, phone number, and any details you include when you call or email us.
• Tenant and owner portal accounts. Login credentials and account information managed through our AppFolio platform.
• Maintenance requests. Information submitted through the AppFolio Connect portal.

How we use your information

• To respond to property inquiries and service requests
• To manage tenant and owner accounts
• To process maintenance requests
• To communicate about properties and services

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Third-party services

Parts of our website connect to services we do not control:

• Google Fonts — loads the Inter typeface from Google servers.
• Google Maps — embedded maps for office locations.
• AppFolio — tenant, HOA, and owner portals for account management and maintenance requests.

Each service has its own privacy policy. We encourage you to review them.

Cookies and tracking

This website does not use analytics, advertising pixels, or tracking cookies. Third-party embeds (Google Maps, Google Fonts) may set their own cookies according to their respective policies.

Data retention

We keep contact and account information as long as needed to fulfill our property management obligations and for our operational records. You can ask us to delete non-essential information at any time.

Your rights

You have the right to access, correct, or delete any personal information we hold about you. California residents have additional rights under the CCPA — see our Do Not Sell page for details.

Children's privacy

We do not knowingly collect information from children under 13. If you believe we have, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The date below reflects the most recent revision.

Contact

Questions about this policy or your data:

• Phone: 800-576-CITY

Last updated: May 2026

← Back to home